Shipping & Delivery

Effective Date: 30-May-2025

We don’t do fast fashion. We do it right.

Every SPRINGWOOD piece is packed with care and shipped from our spot with precision. Here’s everything you need to know about how your gear gets to you:

Order Processing

Once you place your order, give us 2 to 4 business days to process and pack it. We’ll email you a confirmation and tracking number as soon as it’s out the door.

Please note: We don’t ship on weekends or public holidays.

Shipping Time

We currently ship within the U.S. only. Shipping times depend on where you’re at:

• • Standard Shipping: 3 to 7 business days

• • Express Shipping: 1 to 3 business days (if available at checkout)

You’ll see exact options and costs at checkout before you pay.

Shipping Rates

Shipping costs are calculated at checkout based on your location and chosen method. We keep it transparent no surprise fees.

Tracking Your Order

Once your order ships, you’ll get a tracking number by email. Want updates? Hit the link in your email or check your account dashboard (if you made one).

Delays & Issues

We do everything to ship on time, but once it’s with the carrier, delays can happen. Weather, customs, or carrier issues are out of our control but if there’s a real problem, email us and we’ll sort it.

Lost or Stolen Packages

If your tracking says “Delivered” but you haven’t received it, please:

1. 1. Double-check your address and mailbox

1. 1. Ask your neighbors or building staff

1. 1. Reach out to the carrier

Still no luck? Email us at info@springwooddr.com and we’ll do our best to help.

Questions?

We’ve got you.
Hit us up at info@springwooddr.com if you need help with your order or shipping info.

Thanks for riding with SPRINGWOOD. No rewinds. No restocks. Just real heat, straight to your door.